About JD Travels

JD Travels provides travel-related services and facilitates travel arrangements, which may include flights, accommodation, tours, transfers, packages and other travel services.

Certain services are supplied by independent third-party travel providers.

Use of Our Website

You agree to use the JD Travels website:

• For lawful purposes
• In accordance with applicable laws
• Without attempting to interfere with the website's operation
• Without introducing malicious software or harmful code
• Without attempting to gain unauthorised access to systems or information
• Without using website content for fraudulent or unlawful purposes

Website Information

We endeavour to ensure that information published on our website is accurate and current.

However, travel prices, availability, schedules, itineraries, accommodation, inclusions and other travel information may change without notice.

Website information may therefore be subject to confirmation at the time of booking.

Travel Prices and Availability

Prices displayed on the website may be subject to:

• Availability
• Supplier changes
• Currency fluctuations
• Taxes and fees
• Airline or accommodation changes
• Seasonal pricing
• Booking conditions

A displayed price does not necessarily constitute a confirmed booking.

A booking is confirmed only once JD Travels or the applicable service provider has confirmed the booking and any required payment or documentation has been completed.

Bookings and Payments

Bookings made through JD Travels are subject to the availability and booking conditions of the relevant travel provider.

Specific payment requirements, deadlines, cancellation conditions and other booking conditions may apply to individual services.

Customers should carefully review the applicable terms before making payment.

Where a booking involves a third-party travel supplier, that supplier's applicable terms and conditions may also apply.

Cancellations, Changes and Refunds

Cancellation, amendment and refund conditions may vary depending on the airline, hotel, tour operator, transport provider or other supplier involved.

Some bookings may be non-refundable or subject to cancellation charges.

Any applicable cancellation or refund conditions will be communicated as part of the booking process or supplied by the relevant travel provider.

Travel Documentation

Customers are responsible for ensuring that they have the required travel documentation for their journey.

This may include:

• Valid passports
• Visas
• Vaccination or health documentation where applicable
• Travel permits
• Other documents required by the destination, airline or relevant authority

JD Travels may assist with travel arrangements and information but customers remain responsible for ensuring that their personal travel documents are valid and appropriate for their journey.

Third-Party Travel Providers

JD Travels may arrange services supplied by independent third parties.

These may include airlines, hotels, tour operators, transport companies, visa service providers and other travel suppliers.

The services provided by these third parties may be governed by their own terms and conditions.

JD Travels is not responsible for matters that are solely within the control of an independent third-party provider, subject always to applicable law and any contractual obligations owed by JD Travels.

Intellectual Property

Unless otherwise stated, content on the JD Travels website, including:

• Logos
• Branding
• Text
• Graphics
• Photographs
• Designs
• Videos
• Website layouts
• Other original materials

is owned by or licensed to JD Travels and may be protected by intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell or commercially exploit website content without prior written permission from JD Travels or the relevant rights holder.

Third-Party Links

The website may contain links to third-party websites.

These links are provided for convenience and do not necessarily constitute an endorsement by JD Travels.

JD Travels is not responsible for the content, availability, security or privacy practices of external websites.

Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from technical errors.

Website access may occasionally be suspended for maintenance, security, technical problems or circumstances outside our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, JD Travels will not be responsible for losses arising solely from your use of or inability to use the website, including indirect or consequential losses.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable South African law.

Privacy

Your use of the JD Travels website is also subject to our Privacy Policy, which explains how we collect and process personal information.

Changes to These Terms

JD Travels may update these Terms & Conditions from time to time.

The latest version will be published on this page and the Last Updated date will be amended accordingly.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of the appropriate courts of South Africa, subject to any mandatory legal rights available to the parties.

Contact Us

For questions regarding these Terms & Conditions, please contact JD Travels using the details below.